1. Application

This privacy statement applies to the collection, management and use of your data by the APB POA.   By using this website or our mobile applications, by using the services and the wifi network provided by the APB POA, you expressly agree to the way the APB POA collects data.

2. Protection of privacy

Your personal data will be carefully handled in accordance with applicable privacy legislation[1].

The APB POA undertakes to take all necessary technical and organizational measures to: protect the personal data provided and collected against destruction, loss, accidental alteration, damage, accidental or unlawful access or any other unauthorized processing of personal data.

[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

3. Collection of Data.

The APB POA may collect your contact data, such as address, email, phone number, etc., through contact forms, surveys, contests, newsletters, social media, cookies, click-throughs, emails, navigation data, LiveChat...

When you use the APB POA's publicly available wifi network in any of the APB POA's settings, the APB POA keeps track of the following data for 6 months.

  • MAC address of your device
  • IP address (which we issue ourselves)
  • Websites you visit (only the domains, not the pages themselves)
  • Time of the visit

4. Processing of the data

a) The person responsible for processing

The personal data collected are included in the address file of the APB POA (Koningin Elisabethlei 22, 2018 Antwerp and company number 0541.414.804).

b) Purposes of the processing

The APB POA collects your personal data for various purposes, e.g. to conduct correspondence, to provide information by means of newsletters or when you fill in a contact or inquiry form on our website or send us an e-mail then your data will be used to answer or settle your question.  This data will not be used for other purposes.  The legal basis for processing your personal data (consent of the person concerned, necessary for the execution of a contract, necessary to comply with a legal obligation, necessary for the fulfilment of a task of general interest) depends on the stated purposes.

5. Data retention period.

The APB POA will not keep your data longer than necessary. The APB POA will retain your data for as long as they can effectively serve you with it in accordance with this privacy statement. After that, your data will be deleted.

6. Transfer to third parties

The APB POA will not sell or rent your data to companies or persons who are not part of the Province of Antwerp group.  The APB POA considers your data to be confidential information.

Occasionally the APB POA makes use of an external processor.  This means, among other things, that for certain tasks or research we temporarily pass on data to third parties.  If this happens, the APB POA will always ensure that your data are treated confidentially and used securely.  The APB POA also always stipulates this contractually with these processors.  Thus these processors will never be allowed to use your data on their own initiative and your data must be deleted as soon as the processors have completed their task.

7. Rights in relation to your data

With respect to your personal data, you have the following rights that you can exercise:

A. Right of access

You have a right to access the data that concerns you.

B. Right to correction

If you find that your data is nevertheless incorrect or incomplete, you can ask us to correct it.

C. Right to erasure

The legislation provides in certain cases to have your personal data erased. This is the case when:

  • the data is no longer needed for the purposes for which we collected it
  • the processing of your data is based solely on your consent and you decide to revoke it

However, the right to data erasure is not absolute. The APB POA has the right to continue to keep your data when necessary for, among other things:

  • complying with a legal obligation
  • the establishment, exercise or substantiation of a legal claim

D. Right to restriction of processing

In specified cases, you may request that the processing of your personal data be restricted. This is the case, among others, when:

  • you dispute the accuracy of a personal data, for the period necessary for the APB POA to verify such accuracy
  • your data are no longer necessary to achieve the purposes of the processing but you need them for the establishment, exercise or substantiation of a legal claim.

E. Right to Transferability

In certain cases, you have the right for the personal data you have provided to us to be either transferred to you or transferred by the APB POA directly to another data controller, provided that this is technically possible.

F. Right not to be the subject of a decision based solely on automated processing, including profiling and capable of producing legal effects concerning you or having a significant similar impact on you.

It is the policy of the APB POA that you will not be the subject of a decision that is based solely on automated processing, including profiling and may produce legal effects that relate to you or may have a significant similar impact on you.

G. The right to withdraw your consent

Where processing by the APB POA is based on your consent, you may withdraw the consent you have given at any time.

H. To whom can you turn?

In order to exercise your rights, it is sufficient to send a dated and signed request together with a copy of the front of your identity card by post or by email to:

APB POA (attn. Valerie Van Hauwaert, DPO) - Koningin Elisabethlei 22, 2018 Antwerpen


If these conditions are met, the APB POA will comply with your request and notify you as soon as possible. The exercise of your rights is free of charge.

As far as the newsletter is concerned, you can always change your data via the link "change preferences", which you will find in each newsletter. If you no longer wish to receive newsletters, you can unsubscribe via the 'unsubscribe' link found in each newsletter.

If you believe that the processing of personal data is in violation of the applicable privacy legislation, you also have the right to file a complaint with the Flemish Supervisory Commission or the Federal Data Protection Authority, with the following contact details:

Flemish Supervisory Commission - Flemish Supervisory Commission - Koning Albert II-laan 15 - 1210 Brussels
Data Protection Authority - Drukpersstraat 35 - 1000 Brussels

8. Profiling for marketing purposes

Profiling can be defined as any form of automated processing of personal data whereby this data is used to evaluate certain personal aspects related to the individual, in particular to analyze or predict elements related to his/her personal preferences and interests.

The APB POA may process your personal data for profiling purposes and for making decisions based on a profile, including analyzing the data and creating statistics, models and profiles, and this for the purposes mentioned in 4 b.

To the extent possible, the APB POA only uses anonymous or pseudonomized data for profiling purposes.

9. Collection of data on website usage behaviour

In addition to the use of cookies, the APB POA records data when the website is visited and used. This information is anonymized to the best of our ability and collected only for statistical purposes and to be able to continue to improve the website. In some cases, data may or may not be obtained through a third party.

These data may include but are not limited to: the visitor's IP address and the date and time of requesting a page, searches performed and whether or not they produced a correct result, number of times a file was downloaded, ...

To collect this data, the APB POA uses both standard website usage logs and third-party systems, including: Google Analytics and SiteImprove.

10. Keep up to date with changes to this Privacy Statement?

This Privacy Statement may be subject to change.  Therefore, we invite you to consult the most recent version of this Privacy Statement online.